Orders are produced and shipped within 7–10 business days after you approve your proof. Shipping times may vary based on your location, but you’ll receive tracking information as soon as your order is on the way.
Will I get to see a proof before production?
Yes! Every order includes a digital proof within 24 hours. In most cases is comes within a few hours. CHECK YOUR SPAM as well as your inbox! You’ll be able to review your design and approve it before we begin production, so you know exactly what you’re getting. We are extremely flexible and will make multiple edits at no additional cost. There's no rush, we want you and your player to LOVE your case!
What details can I personalize?
Enter your player’s name, team name, jersey #, date, milestone (1st Home Run, No-Hitter, 5 Hits, etc) AND upload a photo. NOTE: If you dont have a great photo, we can help, let's work together to make it happen for your player! If you're not happy with our creative design or the quality of your photo during the proofing process (hasn't happened yet), we'll refund your order, with no questions asked.
Can I order multiple cases at once?
Absolutely. Just reach out via email for bulk discounts: hello@mvpgameball.com
What happens if I make a mistake in my text?
If you notice an error before production, simply contact us and we’ll fix it at no cost. Once a proof is approved and the case is in production, changes MAY require an additional fee.
Do you accept returns or exchanges?
Because each case is custom-made, we can’t accept general returns. However, if your case arrives damaged or different from your approved proof, we’ll replace it at no extra charge. Must send photo of damage or wrong creative.
Is this a good gift for coaches or teams?
Yes! Custom MVP Game Ball cases make incredible gifts for players and coaches. They’re perfect for end-of-season celebrations, team awards, or milestone achievements.
How do I care for my display case?
Simply wipe the acrylic with a soft microfiber cloth to keep it clear and dust-free. Avoid harsh cleaners to preserve its clarity and shine.
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More than a display case, it’s a tribute to the moments that matter. Our handcrafted cases are designed last for generations, while showcasing your legacy in style.