All MVP Game Ball cases are custom-made. Once your order is placed:
Design Proof: You will receive a digital proof for approval before production.
Production Time: After proof approval, production typically takes 5–7 business days.
Shipping Time: Delivery times vary by location but usually take 3–7 business days within the United States.
You will receive a confirmation email with tracking information as soon as your order ships.
Standard Shipping: Calculated at checkout based on your location.
Free Shipping Offers: Occasionally available during promotions and will be clearly stated on the website.
Expedited Shipping: May be available upon request. Contact us before placing your order.
We currently ship within the United States.
International shipping may be offered in the future. Please contact us if you are outside the U.S. and interested in ordering.
Once shipped, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to update.
If your package is delayed, lost, or arrives damaged:
Contact us at support@mvpgameball.com with your order number.
For damaged orders, include photos of the product and packaging.
We will work with the carrier and provide a replacement or solution.
Please double-check your shipping address during checkout. If the address is incorrect and the package is returned to us, you may be responsible for additional shipping costs.
For any shipping-related questions, please reach out:
📧 hello@mvpgameball.com
📞 +1 (833) 687-4220